Terms & Conditions

Welcome to DK 1996 SDN. BHD. 202501042678 (1644086-­A). By accessing and using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions govern your use of our website and the purchase of products from our online shop.

  • We reserve the right to update or change these terms at any time without prior notice.

2. Products & Availability

  • All products displayed are subject to availability.

  • We strive to display product images, colors, and descriptions as accurately as possible, but actual products may differ slightly due to lighting, display settings, or manufacturing variations.

3. Pricing & Payment

  • All prices are listed in Malaysian Ringgit (RM).

  • Prices are subject to change without notice.

  • Payment must be made in full before your order is processed and shipped.

4. Orders & Confirmation

  • Once an order is placed, you will receive an order confirmation via email.

  • We reserve the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraudulent activity.

5. Shipping

  • We provide domestic shipping within Malaysia only.

  • Delivery times may vary depending on your location and courier service.

  • Please refer to our Shipping Policy for more details.

6. Exchange & Returns

  • Exchanges are allowed within 7 days of receiving your order, subject to stock availability and product condition.

  • Returns and cancellations are accepted within 7 days, provided the product is unused, undamaged, and in its original packaging.

  • Please refer to our Exchange Policy and Return Policy for complete details.

7. Privacy

  • We are committed to protecting your personal information.

  • Please refer to our Privacy Policy for details on how your information is collected, stored, and used.

8. Liability

  • We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website.

  • Product misuse, improper assembly, or failure to follow care instructions is the responsibility of the customer.

9. Governing Law

  • These Terms & Conditions are governed by the laws of Malaysia.

  • Any disputes will be resolved under the jurisdiction of the courts of Malaysia.